{"id":99626,"date":"2024-05-23T19:35:07","date_gmt":"2024-05-23T19:35:07","guid":{"rendered":"https:\/\/entertainment.runfyers.com\/index.php\/2024\/05\/23\/spotify-to-shut-off-car-thing-for-good-leading-users-to-demand-refunds-techcrunch\/"},"modified":"2024-05-23T19:35:07","modified_gmt":"2024-05-23T19:35:07","slug":"spotify-to-shut-off-car-thing-for-good-leading-users-to-demand-refunds-techcrunch","status":"publish","type":"post","link":"https:\/\/entertainment.runfyers.com\/index.php\/2024\/05\/23\/spotify-to-shut-off-car-thing-for-good-leading-users-to-demand-refunds-techcrunch\/","title":{"rendered":"Spotify to shut off Car Thing for good, leading users to demand refunds | TechCrunch"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p id=\"speakable-summary\" class=\"wp-block-paragraph\">Spotify is notifying customers who purchased its Car Thing product that the devices will stop working after December 9, 2024. The company <a href=\"https:\/\/techcrunch.com\/2022\/07\/27\/spotify-exits-short-lived-car-thing-hardware-play-as-reports-q2-maus-of-433m-offsetting-russia-exit-and-service-outage\/\" target=\"_blank\" rel=\"noopener\">discontinued the device<\/a> back in July 2022, but had said at the time that it would still support the units that had already been sold. <\/p>\n<p class=\"wp-block-paragraph\">The company\u2019s plans for the device have changed, as Spotify told users on Thursday that all Car Thing units \u201cwill stop operating\u201d later this year, according to the <a href=\"https:\/\/x.com\/mypussyfarts\/status\/1793679258105348378\" target=\"_blank\" rel=\"noreferrer noopener\">email sent to buyers<\/a>. <\/p>\n<p class=\"wp-block-paragraph\">Car Thing, which launched to the public <a href=\"https:\/\/techcrunch.com\/2022\/02\/22\/spotifys-in-car-entertainment-device-car-thing-is-now-publicly-available\/\" target=\"_blank\" rel=\"noopener\">in February 2022<\/a>, was largely targeted toward people who don\u2019t have a built-in infotainment system in their vehicles. The device worked by connecting with the Spotify mobile app on a user\u2019s phone to stream music over their car\u2019s sound system. While Spotify cited low product demand and supply chain issues when deciding to discontinue the devices, Car Thing managed to find a niche community.<\/p>\n<p class=\"wp-block-paragraph\">Users are understandably upset that a device they paid $90 for will now be unusable, despite being previously told that Spotify would still support it. Some have <a href=\"https:\/\/x.com\/FaR_GogH\/status\/1793679657470177287\" target=\"_blank\" rel=\"noreferrer noopener\">taken to social media<\/a> to <a href=\"https:\/\/x.com\/sightofthesun_\/status\/1793679506361942454\" target=\"_blank\" rel=\"noreferrer noopener\">demand a refund<\/a> for their purchase.<\/p>\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\">\n<div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\">\n<p lang=\"en\" dir=\"ltr\">hey <a href=\"https:\/\/twitter.com\/Spotify?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">@Spotify<\/a> i\u2019d love my money back for my perfectly functional car thing that will cease to work at the end of this year thanks<\/p>\n<p>\u2014 danielle (@sightofthesun_) <a href=\"https:\/\/twitter.com\/sightofthesun_\/status\/1793679506361942454?ref_src=twsrc%5Etfw\" target=\"_blank\" rel=\"noopener\">May 23, 2024<\/a><\/p><\/blockquote>\n<\/div>\n<\/figure>\n<p class=\"wp-block-paragraph\">\u201cThe goal of our Car Thing exploration in the U.S. was to learn more about how people listen in the car,\u201d the company said in an emailed statement to TechCrunch.\u00a0\u201c<a href=\"https:\/\/newsroom.spotify.com\/2022-07-27\/spotify-reports-second-quarter-2022-earnings\/\" target=\"_blank\" rel=\"noreferrer noopener\">In July 2022,<\/a>\u00a0we announced we\u2019d stop further production and now it\u2019s time to say goodbye to the devices entirely. Users will have until December 9, 2024 until all Car Thing devices will be deactivated.\u201d<\/p>\n<p class=\"wp-block-paragraph\">The company\u2019s <a href=\"https:\/\/support.spotify.com\/us\/article\/car-thing-discontinued\/\" target=\"_blank\" rel=\"noreferrer noopener\">support page<\/a> tells users to reset their Car Thing to factory settings and \u201csafely dispose of your device following local electronic waste guidelines.\u201d<\/p>\n<p class=\"wp-block-paragraph\">The page also says the move is part of Spotify\u2019s efforts to \u201cstreamline [its] product offerings\u201d and that while it may be \u201cdisappointing,\u201d the change allows it to \u201cfocus on developing new features and enhancements.\u201d<\/p>\n<p class=\"wp-block-paragraph\">It appears Spotify doesn\u2019t plan to revisit the hardware market anytime soon, as it notes that \u201cthere are no plans to release a replacement or new version of Car Thing.\u201d<\/p>\n<\/div>\n<p><script async src=\"\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/techcrunch.com\/2024\/05\/23\/spotify-to-shut-off-car-thing-for-good-leading-users-to-demand-refunds\/\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spotify is notifying customers who purchased its Car Thing product that the devices will stop working after December 9, 2024. The company discontinued the device back in July 2022, but had said at the time that it would still support the units that had already been sold. The company\u2019s plans for the device have changed, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":99627,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":{"0":"post-99626","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tech"},"_links":{"self":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts\/99626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/comments?post=99626"}],"version-history":[{"count":0,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts\/99626\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/media\/99627"}],"wp:attachment":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/media?parent=99626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/categories?post=99626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/tags?post=99626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}