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One of the new Copilot AI features coming to Microsoft 365 apps and services<\/a> is dubbed Business Chat. It\u2019s a chatbot experience that\u2019s able to summarize information pulled from meeting transcripts, recent contacts with customers, entries in your calendar, and more that you can plug into emails for the team or as slides in a presentation.<\/p>\n<\/div>\n According to Microsoft, by using grounding to focus the AI on your business\u2019 trove of data, it can create relevant, accurate responses to natural language prompts, like \u201cDid anything happen yesterday with [customer X]?\u201d The bot is accessible from Microsoft365.com, Bing when signed in with a work account, or via Microsoft Teams.<\/p>\n<\/div>\n The output will look familiar if you\u2019ve seen the Bing AI chatbot at work, plugging in footnotes to show where it obtained particular data, and in the demo, there was a focus on how users can update or correct entries as necessary. <\/p>\n<\/div>\n There\u2019s an acknowledgment in the pitch that it may not create a perfect finished product every time \u2014 we\u2019ve seen the potential flaws<\/a> of chatbot AI already. But this isn\u2019t just a time saver; Microsoft suggests you can ask it to brainstorm on flaws in a strategy and even ways to deal with them.<\/p>\n<\/div>\n Here\u2019s a list of proposed prompts:<\/p>\n<\/div>\n The new Copilot AI features are in limited testing right now with 20 of Microsoft\u2019s customers, and details about pricing haven\u2019t been announced. The company says, \u201cWe will be expanding these previews to customers more broadly in the coming months and will share more on new controls for IT admins so that they can plan with confidence to enable Copilot across their organizations.\u201d <\/p>\n<\/div>\n