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That means owners of Cowboy e-bikes across Europe can now request flat tire fixes, bike setup, general maintenance, and the installation of child seats or rear racks right in the Cowboy app with prices starting at \u20ac69 \/ \u00a369. Best of all, you don\u2019t have to visit one of the company\u2019s bike store partners since a technician will be dispatched directly to your doorstep. The On-Demand service is meant to complement Cowboy Care, the company\u2019s subscription maintenance service.<\/p>\n<\/div>\n
\u201cIt\u2019s imperative that customers feel confident that when they invest in a Cowboy e-bike, they can service and maintain it at a time and place most convenient for them,\u201d said Cowboy co-founder and CTO Tanguy Goretti a statement. \u201cContinuously investing and improving our post-sales support is a huge part of our strategy this year and On-Demand is a big part of that, with more news to come in a few months time.\u201d<\/p>\n<\/div>\n The On-Demand service offering is now available nationwide in Germany, Belgium, the Netherlands, and Luxembourg; as well as \u201cthe capitals region\u201d for France, the UK, Austria, Sweden, Denmark, and Italy (including Milan); and Glasgow.<\/p>\n<\/div>\n Additionally, Cowboy says it\u2019s now partnered with 175 local bike retailers (up from about 100 last July) across Europe which currently provide over half of all customer repairs. It plans to partner with an additional 1,000 by the end of 2025 \u2014 which is ambitious, to say the least.<\/p>\n<\/div>\n