\n<\/p>\n
Bluesky<\/a> CEO Jay<\/span> Graber says that her job is like being a substitute teacher. It\u2019s not what you\u2019d expect from the head of an experimental, up-and-coming social platform, but it makes sense: there\u2019s a lot of pressure, and a mischievous audience is eager to poke and prod at any crack in your armor until you break.<\/p>\n As the Twitter-like app opens to the public, Graber is reminiscing about her first public gaffe as a CEO.<\/p>\n \u201cAll of the users collectively deciding that posts were called \u2018skeets,\u2019 and me trying to say, \u2018no guys, they\u2019re posts,\u2019 and then being endlessly ridiculed was pretty funny,\u201d Graber told TechCrunch.<\/p>\n The blend of \u201csky\u201d and \u201ctweet\u201d has some unsavory connotations, which \u2013 to keep the substitute teacher metaphor alive \u2013 is befitting of a middle schooler\u2019s sense of humor<\/a>. But it was too late: even CNN anchor Jake Tapper referred to a Bluesky post as a \u201cskeet\u201d live on air.<\/p>\n \u201cSome people said there always needs to be a tension between the users and the platform. Funnily enough, it does feel like there\u2019s this dynamic of the substitute teacher in the room,\u201d Graber said. \u201cIt\u2019s like, \u2018No, we\u2019re gonna riot!\u2019 and that sort of pushback is, I think, part of the natural elements of running a social app.\u201d<\/p>\n But it\u2019s not all shitposts<\/a> and portmanteaus when you\u2019re building a new social media infrastructure from the ground up. \u2018Skeetgate\u2019 was a pretty low-stakes controversy to kick things off, but as the platform evolves, Bluesky faces more urgent concerns, and not just the usual questions of content moderation or how to responsibly monetize. As a decentralized platform, Graber and her team are faced with an ongoing challenge: how do you create powerful open source social tools without them getting co-opted by bad actors?<\/p>\n Bluesky isn\u2019t just a new Twitter competitor. The company also created the AT Protocol for social networking, which is completely open source. That way, the public has a 24\/7 view into what Bluesky\u2019s team is building, and how they\u2019re doing it.<\/p>\n \u201cPeople are able to just directly go in and modify the code \u2013 like, when we say this is open source social, all<\/em> the code is open source,\u201d Graber said. This means users have the agency to build new features for themselves. \u201cPeople decided they were tired of not having videos and GIFs, right? So a community member went in and added that as a public contribution. We\u2019re not natively handling media, but we\u2019re now playing YouTube embeds and GIF embeds.\u201d<\/p>\n Better yet, third-party developers can build their own custom algorithmic feeds, which they can make available to the rest of the user base \u2013 they\u2019re even searchable inside of the Bluesky app.<\/p>\n Some algorithmic feeds are more technically driven, like one that only shows posts from people who follow you (the reverse of a standard following feed). Another shows only image posts from people you follow. Other feeds help users find specific, niche communities, which range from a feed of furries, to one that shows Ukrainian users\u2019 perspectives of the war with Russia. These feeds can use machine learning to strengthen the recommendation algorithm beyond just surfacing posts with a certain keyword or posts from a specific list of users.<\/p>\n Some feeds are just silly, like Graber\u2019s personal favorite: a feed about moss<\/a>.<\/p>\n \u201cNo one explicitly joined a moss community,\u201d Graber said. \u201cIt\u2019s just sort of pulling up, surfacing, dredging streams of interaction out of the global conversation. And then seeing a community form organically around that is something really cool.\u201d<\/p>\n Later on, developers will also be able to make their own content moderation models, which users can subscribe to as though they\u2019re following an account. And soon, Bluesky will open up federation, which allows users to create their own social media servers that communicate with each other via the AT Protocol.<\/p>\n If that seems similar to Mastodon<\/a>, that\u2019s because it is. Mastodon has led the decentralized social space since its founding in 2016, but it\u2019s built on an older social networking protocol, ActivityPub. While Mastodon and Bluesky have similar values, Graber\u2019s team ultimately decided to build their own protocol instead.<\/p>\n This could prove tricky in the future, since Instagram\u2019s Threads has promised interoperability with ActivityPub, and platforms like WordPress and Tumblr are slated to do the same. Though Bluesky\u2019s team isn\u2019t actively working on a bridge between the AT Protocol and ActivityPub, the community is. Graber points to Bridgy<\/a>, as one example.<\/p>\n \u201cIt bridges these protocols, because they\u2019re open APIs, and you can cross-post and do all sorts of things,\u201d Graber said. \u201cThe thing about software is, it\u2019s just code, and developers can always modify it.\u201d<\/p>\n The language around platforms like Bluesky and Mastodon is similar to the buzzwords that the crypto community espouses: decentralization, ownership, and community. However, these social protocols are not built on the blockchain. Before Bluesky, Graber was a blockchain developer, but she\u2019s learned from the failures of crypto companies, which alienated users with cult-like evangelism of their tech stacks, or complex onboarding processes that involve making a digital wallet or writing down a string of 20 words. As a result, she prioritizes making Bluesky a good user experience for anyone \u2013 even those who don\u2019t know or care what a decentralized protocol is. And if they want to learn more, they can.<\/p>\n \u201cWe really wanted to give people something where they didn\u2019t have to learn a whole new thing to post,\u201d Graber said. \u201cThat was a design choice we made that involves some technical trade-offs, but it got us away from this philosophy of, \u2018No, users must understand the technology and care about the ideals in order to use it,\u2019 because then that diminishes your audience of who\u2019s willing to use it.\u201d<\/p>\n Graber\u2019s plans for Bluesky are as ambitious as its initial aspirations, when it began as a project within Twitter. Initially hatched by Jack Dorsey, who was CEO of Twitter at the time, Bluesky was first imagined as a protocol that would limit the responsibility of centralized platforms, like Twitter itself.<\/p>\n \u201cThis isn\u2019t going to happen overnight. It will take many years to develop a sound, scalable, and usable decentralized standard for social media,\u201d Dorsey wrote when he announced<\/a> the Bluesky project in 2019. \u201cOur commitment is to fund this work to that point and beyond.\u201d<\/p>\n Of course, a lot has changed at Twitter since 2019 \u2013 there have been four different CEOs, for one thing. But Bluesky had the foresight to spin itself into a separate entity from Twitter, so when Elon Musk bought Twitter and renamed it X, Graber and her team were already operating independently of the company. Dorsey hired Graber to run the company in 2021, poaching her from Happening, the blockchain-based alternative to Facebook events that she co-founded.<\/p>\n While Dorsey still sits on the company\u2019s board, Bluesky is now raising venture capital like a regular startup, rather than a project of another company. This summer, Bluesky raised an $8 million seed fund<\/a> led by\u00a0Neo<\/a> with a long list of angel investors, including WordPress.com owner Automattic, Kubernetes co-creator Joe Beda and Amir Shevat, the former head of Twitter\u2019s developer platform.<\/p>\n \u201cTwitter had made this commitment to Bluesky over the next five years, but it looked like things could change if Jack left or something changed at Twitter,\u201d she said. \u201cFive years is a long time in social, and so we got set up as an independent company.\u201d<\/p>\n Along the same lines, Graber wants to build an infrastructure that allows users, too, to reclaim agency over their social media experiences. This mission-driven work harks back to one of her earliest jobs, when she was a digital rights organizer at Free Press<\/a>, working on issues like net neutrality, antitrust, and privacy.<\/p>\n \u201cI really feel like it is getting me back to being able to give users something that changes the power dynamics online, because people are able to build something that\u2019s built for the people, by the people,\u201d Graber said. \u201cYou give people an open protocol, and then developers \u2013 or anyone else who wants to work on it \u2013 they can just innovate.\u201d<\/p>\n This openness gives users agency to control and curate their social media experience. On a centralized platform like TikTok, users have no choice but to embrace the whims of the unpredictable For You<\/a> feed. Even if someone wanted to build a custom algorithm for TikTok, they couldn\u2019t, because they wouldn\u2019t have access to the necessary data.<\/p>\n The benefits of an open source, decentralized platform are enticing, but when it comes to content moderation, less control may not be a good thing.<\/p>\n Mastodon learned this the hard way in 2019, when the far-right, Nazi-friendly social network Gab migrated to its servers after being removed<\/a> from GoDaddy. Mastodon\u2019s founder condemned Gab, but said at the time that decentralization prevented him from actually taking action. Individual Mastodon servers had to mitigate the situation themselves. Some blocked Gab\u2019s server en masse, making it impossible for Gab members to interact with others on the website. But still, Mastodon has to reckon with its open source code being used to power what it calls<\/a> a \u201cthinly (if at all) veiled white supremacist platform.\u201d Gab ended up being one of the platforms that right-wing radicals used to plan the attacks on the Capitol<\/a> on January 6, 2021, and it remains online via Mastodon\u2019s tech. Even Donald Trump\u2019s social media platform, Truth Social<\/a>, is built atop Mastodon\u2019s technology.<\/p>\n \u201cThe analogies here are really just, this is how the web works,\u201d Graber said. \u201cSo what do you do when people are building things on the web that could be dangerous? There\u2019s different levels of intervention. First of all, don\u2019t promote it, don\u2019t send it out to more eyeballs. And then you can disconnect from it, don\u2019t link out to it. So make it less discoverable.\u201d<\/p>\n Bluesky has already sowed distrust<\/a> with some of its users by being too hands-off with content moderation decisions. Last June, when Bluesky only had about 100,000 users, someone posted that they wanted a prominent Black user to be shoved off \u201csomewhere real high.\u201d While some users reported that comment as a threat of violence, Graber did not remove the post.<\/p>\n \u201cWe do not condone death threats and will continue to remove accounts when we believe their posts represent targeted harassment or a credible threat of violence. But not all heated language crosses the line into a death threat,\u201d Graber said in a Bluesky thread<\/a> at the time. \u201cWisely or not, many people use violent imagery when they\u2019re arguing or venting. We debated whether a \u201cdeath threat\u201d needs to be specific and direct in order to cause harm, and what it would mean for people\u2019s ability to engage in heated discussions on Bluesky if we prohibited this kind of speech.\u201d<\/p>\n This incident exposed users to the reality of federated platforms. The good news is that, if they really hate Graber\u2019s moderation choices, they can build their own server with their own rules. But the bad news is that the people making death threats can do so, too.<\/p>\n \u201cThis is one of the trade-offs of open source, which is that there\u2019s a lot of benefits \u2014 stuff is open, anyone can collaborate, anyone can contribute, anyone can use the code,\u201d Graber said on a panel<\/a> last month. \u201cThat also means people whose values drastically diverge from yours can use the code, grab it, and run with it.\u201d<\/p>\n This approach to content moderation will continue to be tested as Bluesky opens to the public. Only an hour after announcing that it\u2019s no longer invite-only, Bluesky was getting about two new signups per second.<\/p>\n \u201cWhen users treat me like I\u2019m Jack Dorsey or Elon, maybe I look equivalent on one level, but I\u2019m very much not from that background, and that\u2019s not what I\u2019m doing,\u201d Graber said. \u201cThis isn\u2019t ten years ago, and we\u2019re not building centralized social. We\u2019re building something that has a lot more chaos and a lot more flexibility.\u201d<\/p>\n<\/p><\/div>\nEntering the fediverse<\/h2>\n
The trade-offs of open source<\/h2>\n