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FedEx announced that it will launch a new \u201cdata-driven commerce platform\u201d this fall called \u201cfdx\u201d that would put FedEx in the loop of every part of online sales, from purchases to delivery and returns. The platform will integrate with ShopRunner, an online e-commerce store<\/a> the company bought in 2020<\/a>.<\/p>\n<\/div>\n The company writes that sellers using fdx can ShopRunner platform can use it to \u201csee shipments in near real time,\u201d choose supply chain resources based on carbon impact, and to handle returns. FedEx says when fdx launches in the fall, it will give sellers \u201cmore efficient, cost-effective deliveries\u201d using its data. FedEx\u2019s system would also enable a \u201ccustom post-purchase experience\u201d so brands can give customers more accurate shipment information.<\/p>\n<\/div>\n FedEx has been losing ground to Amazon, as has UPS, so much so that Amazon made more home package deliveries<\/a> in the US in 2022 than either of them. That\u2019s just a few years after the online retail giant built up a logistics operation that largely uses tightly controlled third-party contractors that Amazon insists aren\u2019t its employees<\/a>.<\/p>\n<\/div>\n