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Amazon is suing a naughty but enterprising group<\/a> called REKK for offering a paid service to willing shoppers looking to get big-ticket items like laptops and game consoles for cheap by exploiting its return and refund system. <\/p>\n<\/div>\n This isn\u2019t like the times you try to return a small item purchased from Amazon, like a pair of socks, and the system refunds you without telling you to send it back. As reported by Bloomberg<\/em><\/a>, Amazon\u2019s lawsuit accuses REKK of using social engineering and phishing attacks on Amazon fulfillment employees or bribes to get millions of dollars in refunds without actually sending the items back. <\/p>\n<\/div>\n REKK advertised its services to shoppers in a Telegram channel with 30,000 followers, taking payment as a part of the item\u2019s original price and then manipulating the system to log a return, which never happened. One example from the lawsuit shows how the scheme worked: one defendant, Andrew Ling, ordered five iPads and then worked with REKK to get a refund. In this case, REKK allegedly used a phishing attack against a fulfillment center employee to mark the iPad returns as received in Amazon\u2019s systems.<\/p>\n<\/div>\n Allegedly, one Amazon employee bribed by REKK approved 76 product returns worth over $100,000 in return for $3,500, while another was paid $5,000 to approve 56 fake returns worth over $75,000.<\/p>\n<\/div>\n