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Google has a solution for the sync issue that caused files to disappear for some users on Drive for desktop. Unfortunately, it\u2019s not as simple as a one-click update, but Google has posted a list of steps<\/a> you can take to recover your files.<\/p>\n<\/div>\n After downloading and opening the latest version of Google Drive for Windows or macOS, Google says to run the app\u2019s recovery tool. To do this, click the Drive icon in the menu bar or system tray. From there, press and hold Shift<\/strong>, click Settings<\/strong>, and select \u201cRecover from backups<\/strong>.\u201d If all goes well, you\u2019ll receive a notice that says \u201cRecovery has started.\u201d Google will put all the recovered files into a new folder named \u201cGoogle Drive recovery\u201d once the process is complete. <\/p>\n<\/div>\n In case you run into any issues, Google says you can submit feedback through the Drive for desktop app by using the hashtag #DFD84 and ticking off the box that says to include diagnostic logs. There\u2019s also another technique to recover data through the command line interface outlined on Google\u2019s support page, as well as some troubleshooting options.<\/p>\n<\/div>\n