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Future Motion, the maker of the Onewheel electric skateboard, is recalling every one of them, including 300,000 Onewheel self-balancing vehicles in the US. Alongside the US Consumer Product Safety Commission<\/a> (CPSC), the company now seeks to remedy the products after four known death cases \u2014 three without a helmet \u2014 between 2019 and 2021.<\/p>\n<\/div>\n Now Future Motion is moving forward with a voluntary recall<\/a> it chose not to do almost a year earlier. The company is asking owners to stop using their Onewheels until they take appropriate action. For the newer Onewheel GT, Onewheel Pint X, Onewheel Pint, and Onewheel Plus XR, a software update with a new warning system is the remedy.<\/p>\n<\/div>\n For early adopters, however, the CPSC and Future Motion are telling owners to stop using and discard the original Onewheel and Onewheel Plus. We asked Onewheel chief evangelist Jack Mudd in an email how many of the original units are affected, but Mudd refused to answer. Mudd also wouldn\u2019t tell us why the company claimed there were no issues and publicly resisted issuing a recall back in 2022.<\/p>\n<\/div>\n Mudd did say that the software update for the other models is rolling out worldwide, not just in the US.<\/p>\n<\/div>\n Some crashes occurred due to Onewheel skateboards malfunctioning after being pushed to certain limits. The Onewheel GT, Onewheel Pint X, Onewheel Pint, and Onewheel Plus XR will receive a firmware update that will add a new warning \u201cHaptic Buzz\u201d feedback that riders can feel and hear when the vehicle enters an error state, is low on battery, or is nearing its limits and needs to slow down.<\/p>\n<\/div>\n \u201cThis update is the culmination of months of work with the CPSC,\u201d reads the company\u2019s recall website. Last November, it called the CPSC\u2019s warning about Onewheels \u201cmisleading\u201d but stated it would \u201cwork to enhance the CPSC\u2019s understanding of self-balancing vehicle technology and seek to collaborate with the agency to enhance rider safety.\u201d<\/p>\n<\/div>\n To install the update, owners must connect their Onewheels to the accompanying app and run a firmware update \u2014 the process is fully explained in a new video<\/a>.<\/p>\n<\/div>\n For early adopters, however, owners can receive a \u201cpro-rated credit of $100 to the purchase of a new board,\u201d according to Mudd. The credit will only be issued after owners confirm that they have disposed of the old model.<\/p>\n<\/div>\n Alongside Future Motion\u2019s blink on the decision to recall Onewheel, the company shared a new video<\/a> on YouTube highlighting the new Haptic Buzz feature as well as best practices when riding. \u201cWe\u2019ve been working closely with the CPSC for over a year in order to develop this new safety feature,\u201d Mudd says in the video. He adds that ignoring pushback or Haptic Buzz \u201ccan result in serious injury or death.\u201d It took engineers a while to whip up Haptic Buzz; perhaps it\u2019s something that would not have been ready in a timely fashion after CPSC\u2019s first whistle last year.<\/p>\n<\/div>\n