{"id":263321,"date":"2026-09-16T11:01:57","date_gmt":"2026-09-16T11:01:57","guid":{"rendered":"https:\/\/entertainment.runfyers.com\/index.php\/2026\/09\/16\/north-americas-best-airports-2026-according-to-j-d-power-the-points-guy\/"},"modified":"2026-09-16T11:01:57","modified_gmt":"2026-09-16T11:01:57","slug":"north-americas-best-airports-2026-according-to-j-d-power-the-points-guy","status":"publish","type":"post","link":"https:\/\/entertainment.runfyers.com\/index.php\/2026\/09\/16\/north-americas-best-airports-2026-according-to-j-d-power-the-points-guy\/","title":{"rendered":"North America’s best airports 2026, according to J.D. Power – The Points Guy"},"content":{"rendered":"


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Travelers continue to be fed up with expensive airfare, crowded lounges and full flights, but there’s a huge bright spot in the travel experience: the airport.<\/p>\n

That’s according to research from J.D. Power, which released its annual North America airport satisfaction study on Wednesday. The results broadly followed the same trends as last year<\/a><\/span>, with overall satisfaction scores continuing to increase.<\/p>\n

The study is the latest evidence of a powerful trend that has seen U.S. airports \u2014 including those once derided as “third-world<\/a><\/span>” by then-Vice President Joe Biden \u2014 undergo drastic transformations into terminals perfectly designed to serve modern passengers, including both frequent flyers and occasional travelers.<\/p>\n

Related: Washington, DC’s Reagan National Airport plans $800 million expansion<\/a><\/span><\/strong><\/p>\n

For the study, J.D. Power divided airports into three categories: “Mega” airports see 33 million or more passengers per year. “Large” airports are transited by 10 million to 32.9 million passengers each year. And “medium” airports serve 4.5 million to 9.9 million passengers annually.<\/p>\n

The study ranks airports in each category on a scale of 1,000 points. Notably, the average score in each segment was higher than in 2025, which in turn had climbed significantly from 2024.<\/p>\n

Every category of airport improved even higher than 2025<\/h2>\n

Customer satisfaction with mega airports was an average of 14 points higher in 2026 compared to the previous year, while large airports gained 13 points and medium airports improved by 16 points.<\/p>\n

In 2026, Minneapolis-Saint Paul International Airport (MSP) led the mega category, mirroring results from the past two years. The airport scored 684 points. Tampa International Airport (TPA) led large airports with 715 points, and Charleston International Airport (CHS) was the top-performing medium airport with 712 points.<\/p>\n

In the “mega” category, MSP was followed by Detroit Metropolitan Wayne County Airport (DTW) with 663 points and Phoenix Sky Harbor International Airport (PHX) with 642 points.<\/p>\n

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Portland International Airport (PDX) ranked second among large airports with 708 points, while Dallas Love Field (DAL) followed in third place with a score of 698.<\/p>\n

Ontario International Airport (ONT) in California was the runner-up among medium airports with 705 points, while Indianapolis International Airport (IND) \u2014 which has led the category for the last four years \u2014 ranked third with a score of 695.<\/p>\n

You can see the full results at the bottom of this story.<\/p>\n

Related: New York JFK’s $19B rebuild: The giant, new Terminal One is just a year away<\/a><\/span><\/strong><\/p>\n

The results are based on surveys of 24,710 U.S. or Canadian residents who had traveled through at least one U.S. or Canadian airport within the past 30 days. The survey was fielded between July 2025 and July 2026.<\/p>\n

It focused on seven key factors:<\/p>\n