{"id":185130,"date":"2025-08-05T15:03:03","date_gmt":"2025-08-05T15:03:03","guid":{"rendered":"https:\/\/entertainment.runfyers.com\/index.php\/2025\/08\/05\/hacker-used-a-voice-phishing-attack-to-steal-cisco-customers-personal-information-techcrunch\/"},"modified":"2025-08-05T15:03:03","modified_gmt":"2025-08-05T15:03:03","slug":"hacker-used-a-voice-phishing-attack-to-steal-cisco-customers-personal-information-techcrunch","status":"publish","type":"post","link":"https:\/\/entertainment.runfyers.com\/index.php\/2025\/08\/05\/hacker-used-a-voice-phishing-attack-to-steal-cisco-customers-personal-information-techcrunch\/","title":{"rendered":"Hacker used a voice phishing attack to steal Cisco customers&#8217; personal information | TechCrunch"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p id=\"speakable-summary\" class=\"wp-block-paragraph\">A cybercriminal tricked a Cisco representative into granting them access to steal the personal information of Cisco.com users, <a rel=\"nofollow noopener\" href=\"https:\/\/sec.cloudapps.cisco.com\/security\/center\/resources\/CRM-vishing\" target=\"_blank\">the company said on Tuesday<\/a>.<\/p>\n<p class=\"wp-block-paragraph\">Cisco said it discovered the breach on July 24, blaming the incident on a voice phishing or \u201cvishing\u201d call. The hackers accessed and exported \u201ca subset of basic profile information\u201d from the database of a third party cloud-based customer relationship management (CRM) system, according to the company\u2019s disclosure.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Cisco said that the stolen data included the customer\u2019s \u201cname, organization name, address, Cisco assigned user ID, email address, phone number, and account-related metadata,\u201d such as the account creation date.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">The networking tech giant did not specify how many Cisco.com users were affected by the breach. When reached by email, Cisco spokesperson Carro Halpin would not say.<\/p>\n<p class=\"wp-block-paragraph\">As <a rel=\"nofollow noopener\" href=\"https:\/\/www.bleepingcomputer.com\/news\/security\/cisco-discloses-data-breach-impacting-ciscocom-user-accounts\/\" target=\"_blank\">Bleeping Computer noted<\/a>, this breach could be another one in a string of attacks that targeted companies\u2019 Salesforce data, including <a href=\"https:\/\/techcrunch.com\/2025\/07\/26\/allianz-life-says-majority-of-customers-personal-data-stolen-in-cyberattack\/\" target=\"_blank\" rel=\"noopener\">U.S. insurance giant Allianz Life<\/a>, luxury retailer Tiffany and Co., <a href=\"https:\/\/techcrunch.com\/2025\/07\/02\/qantas-hack-results-in-theft-of-6-million-passengers-personal-data\/\" target=\"_blank\" rel=\"noopener\">Australian airline Qantas<\/a>, and others.\u00a0<\/p>\n<p class=\"wp-block-paragraph\">Cisco is a known customer of Salesforce, according <a rel=\"nofollow noopener\" href=\"https:\/\/www.salesforce.com\/resources\/videos\/cisco-digitally-transformed-customer-experience\/\" target=\"_blank\">to the cloud giant<\/a>.<\/p>\n<p class=\"wp-block-paragraph\"><em\/><em>This story was updated to include a response from Cisco.<\/em><\/p>\n<div class=\"wp-block-techcrunch-inline-cta\">\n<div class=\"inline-cta__wrapper\">\n<p>Techcrunch event<\/p>\n<div class=\"inline-cta__content\">\n<p>\n\t\t\t\t\t\t\t\t\t<span class=\"inline-cta__location\">San Francisco<\/span><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-cta__separator\">|<\/span><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"inline-cta__date\">October 27-29, 2025<\/span>\n\t\t\t\t\t\t\t<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/techcrunch.com\/2025\/08\/05\/hacker-used-a-voice-phishing-attack-to-steal-cisco-customers-personal-information\/\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A cybercriminal tricked a Cisco representative into granting them access to steal the personal information of Cisco.com users, the company said on Tuesday. Cisco said it discovered the breach on July 24, blaming the incident on a voice phishing or \u201cvishing\u201d call. The hackers accessed and exported \u201ca subset of basic profile information\u201d from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":185131,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":{"0":"post-185130","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tech"},"_links":{"self":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts\/185130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/comments?post=185130"}],"version-history":[{"count":0,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts\/185130\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/media\/185131"}],"wp:attachment":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/media?parent=185130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/categories?post=185130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/tags?post=185130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}