{"id":169399,"date":"2025-05-20T13:00:20","date_gmt":"2025-05-20T13:00:20","guid":{"rendered":"https:\/\/entertainment.runfyers.com\/index.php\/2025\/05\/20\/hertz-rolling-out-ai-rental-car-inspections-consumer-protection-or-a-new-way-to-charge-for-damage-the-points-guy\/"},"modified":"2025-05-20T13:00:20","modified_gmt":"2025-05-20T13:00:20","slug":"hertz-rolling-out-ai-rental-car-inspections-consumer-protection-or-a-new-way-to-charge-for-damage-the-points-guy","status":"publish","type":"post","link":"https:\/\/entertainment.runfyers.com\/index.php\/2025\/05\/20\/hertz-rolling-out-ai-rental-car-inspections-consumer-protection-or-a-new-way-to-charge-for-damage-the-points-guy\/","title":{"rendered":"Hertz rolling out AI rental car inspections: Consumer protection or a new way to charge for damage? &#8211; The Points Guy"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>Artificial intelligence is changing many aspects of travel, and now it&#8217;s reshaping the rental car experience.<\/p>\n<p>Hertz is working with a company called UVeye to inspect rental cars before and after rentals with an artificial intelligence assist. &#8220;By transforming how vehicles are assessed and maintained, Hertz is building a more transparent, reliable, and tech-forward future for car rentals\u2014starting with the basics,&#8221; the companies said in a statement shared with TPG.<\/p>\n<figure class=\"jsx-3874346954 tpg-figure\">\n<div style=\"padding-top:0\" class=\"jsx-2453190082 full-width-auto-height-image\"><span style=\"box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative\"><span style=\"box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:66.6875%\"\/><noscript><img alt=\"\" loading=\"lazy\" decoding=\"async\" data-nimg=\"responsive\" style=\"position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%\" sizes=\"100vw\" srcset=\"https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=640 640w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=750 750w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=828 828w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=1080 1080w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=1200 1200w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=1920 1920w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=2048 2048w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=3840 3840w\" src=\"https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-5.jpg?width=3840\"\/><\/noscript><\/span><\/div><figcaption class=\"jsx-3874346954 figcaption\">HERTZ<\/figcaption><\/figure>\n<p>The new AI-aided inspections are already underway at Hartsfield-Jackson Atlanta International Airport (ATL).<\/p>\n<p>The rental cars pass through an AI-enabled structure that uses cameras and machine-learning algorithms to inspect the vehicle&#8217;s body, glass, tires and undercarriage.<\/p>\n<figure class=\"jsx-3874346954 tpg-figure\">\n<div style=\"padding-top:0\" class=\"jsx-2453190082 full-width-auto-height-image\"><span style=\"box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative\"><span style=\"box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:56.1875%\"\/><img alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-nimg=\"responsive\" style=\"position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%\"\/><noscript><img alt=\"\" loading=\"lazy\" decoding=\"async\" data-nimg=\"responsive\" style=\"position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%\" sizes=\"100vw\" srcset=\"https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=640 640w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=750 750w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=828 828w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=1080 1080w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=1200 1200w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=1920 1920w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=2048 2048w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=3840 3840w\" src=\"https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/Hertz-UVEye_Hertz-3.jpg?width=3840\"\/><\/noscript><\/span><\/div><figcaption class=\"jsx-3874346954 figcaption\">HERTZ<\/figcaption><\/figure>\n<p>You simply drive the car through the tunnel to get a full scan when you drop it off.<\/p>\n<p>&#8220;UVeye&#8217;s tire treadwear system captures high-resolution images that are instantly analyzed to determine whether a tire needs replacement, reducing the need for manual checks and ensuring timely, proactive service,&#8221; the companies said.<\/p>\n<p>Customers will receive a detailed report on their car&#8217;s condition when they pick it up and when they drop it off, so there should be more transparency in the process.<\/p>\n<p>Hopefully, this means drivers will no longer have to take videos and photos of their rental car during pickup \u2014 something I recently had to do when I rented a car from Hertz in Kona, Hawaii.<\/p>\n<figure class=\"jsx-3874346954 tpg-figure\">\n<div style=\"padding-top:0\" class=\"jsx-2453190082 full-width-auto-height-image\"><span style=\"box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative\"><span style=\"box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:66.6875%\"\/><img alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" decoding=\"async\" data-nimg=\"responsive\" style=\"position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%\"\/><noscript><img alt=\"\" loading=\"lazy\" decoding=\"async\" data-nimg=\"responsive\" style=\"position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%\" sizes=\"100vw\" srcset=\"https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=640 640w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=750 750w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=828 828w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=1080 1080w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=1200 1200w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=1920 1920w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=2048 2048w, https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=3840 3840w\" src=\"https:\/\/thepointsguy.global.ssl.fastly.net\/us\/originals\/2025\/04\/20250416_Maui-Airport-Car-Rental_CHenderson_2.jpg?width=3840\"\/><\/noscript><\/span><\/div><figcaption class=\"jsx-3874346954 figcaption\">Hertz Chevy rental car in Kaiminani, Hawaii. CLINT HENDERSON\/THE POINTS GUY<\/figcaption><\/figure>\n<p>Of course, this also raises concerns that consumers could end up getting charged for more potential damages that a cursory glance from a rental car company employee may have overlooked in the past. We&#8217;ll have to wait to see if that ends up being the case. So far, there have not been a lot of reports of issues like that.<\/p>\n<div class=\"EmailSignUp_container__qYzYT tw-border tw-border-gray-2\"><picture class=\"EmailSignUp_graphic__zgpFm tw-opacity-0\"><source media=\"screen and (max-width: 767px)\" srcset=\"\/images\/EmailSignUp\/daily-mob.svg\"\/><img decoding=\"async\" alt=\"\" src=\"https:\/\/thepointsguy.com\/images\/EmailSignUp\/daily-dt.svg\"\/><\/picture>\n<div class=\"EmailSignUp_form__C8FWb\">\n<p>Daily Newsletter<\/p>\n<p>Reward your inbox with the TPG Daily newsletter<\/p>\n<p>Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG\u2019s experts<\/p>\n<form class=\"jsx-2618086009 newsletter-form\">\n<div class=\"jsx-2618086009 EmailCapture_confirmation__xasB3 EmailCapture_noCheckbox__n4fsN   \">\n<p class=\"tw-text-xs-regular !tw-text-gray-5 hover:!tw-text-gray-5 tw-max-w-lg\">By signing up, you will receive newsletters and promotional content and agree to our<!-- --> <a class=\"!tw-text-gray-5 hover:!tw-text-gray-5\" href=\"https:\/\/thepointsguy.com\/terms-of-use\/\" target=\"_blank\" rel=\"noopener\">Terms of Use<\/a> <!-- -->and acknowledge the data practices in our<!-- --> <a class=\"!tw-text-gray-5 hover:!tw-text-gray-5\" href=\"https:\/\/thepointsguy.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>. You may unsubscribe at any time.<\/p>\n<\/div>\n<\/form>\n<\/div>\n<\/div>\n<p>Hertz and UVeye are now rolling out installations across major U.S. airport locations, with full deployment expected by the end of the year.<\/p>\n<p>&#8220;With millions of customers and over 100 years of service around the world, we&#8217;re continually focused on transforming every aspect of our company and that includes how we maintain our vehicles,&#8221; Mike Moore, executive vice president of technical operations at Hertz, said.<\/p>\n<p><b>Related reading:<\/b><\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/thepointsguy.com\/news\/rental-cars-artificial-intelligence\/\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence is changing many aspects of travel, and now it&#8217;s reshaping the rental car experience. Hertz is working with a company called UVeye to inspect rental cars before and after rentals with an artificial intelligence assist. &#8220;By transforming how vehicles are assessed and maintained, Hertz is building a more transparent, reliable, and tech-forward future [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":169400,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":{"0":"post-169399","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-travel"},"_links":{"self":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts\/169399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/comments?post=169399"}],"version-history":[{"count":0,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/posts\/169399\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/media\/169400"}],"wp:attachment":[{"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/media?parent=169399"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/categories?post=169399"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entertainment.runfyers.com\/index.php\/wp-json\/wp\/v2\/tags?post=169399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}