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Meta updated a note on the top of its Quest support site<\/a> to say that a \u201csoftware update issue\u201d has been bricking Quest 2, Quest 3, and Quest 3S headsets. The company writes that while \u201cmost\u201d people can now use their headsets normally, it\u2019s \u201cactively working on resolving the issue for all users.\u201d <\/p>\n<\/div>\n That Meta is now saying it\u2019s working on a fix \u201cfor all users\u201d may be good news for Quest 2 and 3 owners who\u2019ve reported<\/a> that Meta wouldn\u2019t fix or replace their headsets because they were out of warranty. Some Reddit<\/a> users<\/a> say<\/a> the company has emailed a confirmation that they were getting out-of-warranty service for the issue, and a Meta support forum community manager wrote in an update<\/a> yesterday that Meta\u2019s customer support \u201cshould have new directions on how to support users now.\u201d <\/p>\n<\/div>\n Meta posted on December 6th<\/a> that there were software update issues affecting \u201csome new Quest 3S devices,\u201d but didn\u2019t mention Quest 2 or 3 headsets or what software version was involved, either then or in an earlier version of the new support site message that UploadVR<\/em> reported<\/a> this week. The company announced on December 9th that it was rolling out its most recent update<\/a>, Meta Quest v71, adding features like a revamped virtual desktop display connection method and keyboard passthrough support in virtual environments. <\/p>\n<\/div>\n