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An ongoing outage is preventing Amazon Kindle users from downloading both new and previously purchased books to their e-readers. According to moderators responding to users<\/a> reporting the issue on Amazon\u2019s support forums, the company is aware of the issue and is \u201ccurrently working to resolve it.\u201d Attempting other troubleshooting steps, like resetting the device, has not fixed the problems, so users may need to wait this one out for now.<\/p>\n<\/div>\n Good e-Reader<\/em><\/a> reported the problem on Wednesday, noting a response from Amazon support saying it\u2019s the result of \u201cserver issues\u201d and that \u201cit would be at least 48 hours before ebooks started downloading again, but it could be longer.\u201d<\/p>\n<\/div>\n The Verge<\/em> has contacted Amazon for details, and we will update this post if we find out any additional details.<\/p>\n<\/div>\n Users on Reddit are sharing similar issues<\/a> with their Kindles, and on Amazon\u2019s support forums<\/a>, there are several reports that Kindles are only able to download the title and cover art of books before the progress indicator gets stuck at 1 percent. The outage also seems to be affecting books users are trying to download from Overdrive to their Kindle devices using Libby. However, downloading books to the iOS and Android Amazon Kindle apps is not affected.<\/p>\n<\/div>\n This latest issue comes a week after several Kindle users on Reddit<\/a> reported a problem with Amazon\u2019s \u201cSend to Kindle\u201d feature, which allows ebooks and documents to be sideloaded onto the e-readers without having to plug them into a computer. Some users received error messages telling them their files \u201ccould not be delivered due to a service error,\u201d while other users in the thread were still seeing problems with the service earlier this week.<\/p>\n<\/div>\n