Business Insider spoke with individuals across the live music ecosystem — including Live Nation and Ticketmaster, resale sites like StubHub, musicians, lawyers, government officials, music journalists, and fans — to unravel why concert tickets have become so expensive and why many people believe the system is rigged against ordinary fans.
00:00 – Intro
02:31 – The Evolution of Concerts
03:33 – The Fall of Recorded Music
04:46 – Ticket Pricing Breakdown
06:17 – The Rise of Ticketmaster
07:44 – The Rise of Live Nation
09:02 – Ticketmaster and Live Nation Merger
09:34 – The Rise of Live Nation Entertainment
12:17 – Taylor Swift Fans Sue Live Nation
13:54 – United States v. Live Nation Entertainment
15:48 – Live Nation Entertainment’s Side of Ticket Prices
18:27 – The Blame Game
18:40 – Musician’s Side of Ticket Prices
20:08 – The Rise of Ticket Resale
21:06 – StubHub’s Side of Ticket Prices
24:37 – Dynamic Pricing
25:32 – Favorite Concerts
27:44 – Credits
TL;DW – LiveNation/Ticketmaster, StubHub, Artists are all blaming each other.
